Tourism management in a coastal tourism destination

Tourism management in a coastal tourism destination This essay considers tourism management in a coastal tourism destination Indians smallest state Goa. Study critically assesses coastal tourism definitions, tourism background, review of current trends, policies, management issues with recommendations and future concerns. According to many coastal tourism definitions, it might be concluded that sun, sand and sea are one of the most significant types of holiday in the world, provides an important commercial sector of the tourism industry, but with some possibility of negative environmental and socio-cultural impacts. As Page and Connel (2006) stated, the meeting of land and sea creates biologically and geologically diverse environments and unique landscapes which may form the basic for tourism. Works of Nowak (2007) and Gormsen (1997), similarly defined coastal tourism and agreed that the coastal zones and its natural environment play a major role in attracting tourists, offering the best opportunities for leisure, physical activities and pleasure for all age and social groups which applies to the beaches of all continents. Coastal tourism definitions also analysed impacts of tourism at the coast from different perspectives including change of socio-economic and settlement patterns, cultural impacts on the local population and its environmental impacts. J. Page (2005), who defined coastal tourism as site for pleasure, and place for spiritual fulfilment also pointed out that inappropriate tourism development in coastal areas can cause erosion, salination of fresh ground water sources, sewage outfall into shallow waters, environmental degradation, pollution, destruction of habitats and ecosystems, loss of coastal and marine resources and impacts on ground water. On other hand, Marsden (1999) considered seaside tourism as tourism of significant economic and social value and the potential for resorts to contribute to rejuvenating neighbouring areas through employment, leisure and business opportunities which should be exploited. All definitions mentioned positive and negative effects on the regional and national economies, local culture, physical infrastructure and environment. It is therefore essential that local governments issue the relevant laws and set up the methods for efficient control of all the activities made by investors, tour operators and other private and official actors at all stages of tourism. If all the participants collaborate efficiently in general understanding of sustainable development, then tourism at coastal resorts may provide most of positive contributions to the future of coastal areas with less negative effects. Goa has been formed in 3rd century BC and after its rich history it was released to India in 1961. Since 1987 it became a proper state with its own official state language, Konkani. Catholicism and certain Mediterranean customs have been brought by Portuguese colonialism in sixteenth century. Because of its background and history it is multi-lingual and multi religion country with most Goans identify much more with Goa than with Indian subcontinent (Saldanha, 2002). Contemporary change in Goa is very much connected to tourism. Goa first came to the attention of the international tourist ‘community during the 1960s and 1970s when the states palm-fringed beaches became a haven for Western hippie travellers. Odzer (1995) observed that few other types of foreign tourists visited the state in large numbers during this period. Indian government began to consider more seriously the possible economic benefits of promoting international tourism and by 1986 had decided to exploit Goa for the purposes of charter tourism. National Tourism Action Plan of 1992 as part of the Indian economys liberalization placed increasing emphasis on the demand-centred model of international tourism, particularly luxury tourism. The Indian Government designated the 1990s as the ‘Decade of Tourism, and tourism currently dominates the discourse of development within the state of Goa (Routledge, 2001). From 24 charter flights during the 1985-86 season, number increa sed to 758 flights in 2007-2008 season to Daboli, Goas international airport (Department of Tourism, 2009). Tourism in Goa today is one of the major economic activities with multiplier effect which percolates to the local community. Because of its natural scenic beauty, 105km long coast, straight beaches, very hot weather, picturesque villages, its culture, temples, monuments, Goa has a positive tourism profile. The most comprehensive beach resort in India, Goas coastline provides endless sun drenched crescents of sand. Vagator, Anjuna, Baga, Calangute and Candolim beaches stretch out in an unbroken palm fringed line offering facilities for parasailing, yachting, windsurfing, and deep sea diving. There are 29 beaches in Goa, many churches from 16th centuries, temples more than 500 year old, religious centres, science spots, wild lives and other attractions for tourists (Know India, 2009). Goa mostly attracts domestic tourists but also some foreign markets, mainly Britain. In 2008 according to Department of Tourism (2009), Goa was visited by 80% of domestic tourists, by a total number of 2,371,539 tourists; over 388.000 were foreigners from which 41% were British, 8% Russians, 6% Germany followed by tourists from Finland, France, Switzerland, Sweden, USA, Australia and others. International charter tourists accounted for almost 50% of whole international arrivals. And where does Goas tourism rank within whole India? Tourism Statistics (Ministry of Tourism, 2008) shows that Goa is one of the most popular coastal destinations in the country. From total international tourist arrivals in India 5.37 million in 2008, was more than 7% to Goas beaches, even when Goas state population accounts for only less then 0.14% of population of whole country. Average duration of stay for foreigners is 9 days and for domestic tourists 5 days. The growth of charter and luxury tourism in Goa has progressively more concerned investments from transnational corporations. As Menezes and Lobo (1991) noted, most of Goas major hotels have some financial or marketing connections with foreign capital. For example Lufthansa (Germany), Club Mediteranee ´ (France), Intasun (UK), and Hyatt Regency and Ramada (both USA) are all involved in international charter flights holiday tie-ups with Goan hotels. Goa shows significant tourism accommodation availability, however, from the tourist statistics (Department of Tourism, 2009) almost 70% of all rooms do not qualify for even a 1 star rating and are in very poor quality. There are more than 2500 guest houses with number of beds over 4200 to serve tourists, while there are only 83 starred hotels but with almost 12000 beds from which 47% bed capacity are 4 or 5 starred hotels. With new investments in 4 and 5 star hotels the tourism industry in Goa has evolved into a curious mix of low-budget tourism and up-market development, a mix that is according to Wilson (1997) marked with tensions and potential conflicts over the appropriation of resources. More than 90% of domestic tourists and 99% of the international Goas tourists stay at the coastal resorts. Thus, beach tourism is the only type that is keenly encouraged by policymakers. There are different markets which have different motivations to visit the state. The first is the domestic tourists market, who comes in search of the culture that is different from the rest of India. The second is the international tourists market, who visits Goa purely for the natural environment, sun and beaches. Within the category of international tourists, there are two sub-categories, which both visit Goa for its beaches but stay away from each other. Backpackers prefer to mix and live with the local communities, whereas the charter tourists tend to stay in the luxury starred hotels. Domestic and international tourists also differ in terms of the areas they frequent. For the domestic tourist, the beaches hold limited appeal, so they remain away from the places frequented by the international t ourists (Sawkar et al, 1998). As a growing activity at global, national and local levels, tourism needs to be managed in a sustainable and balanced manner. J. Page (2005) examined some basic principles for managing such a destination. He believes that planning, organising, leading and controlling are the most important elements. The management of coastal tourism is complex because the tourism industry is not a homogenous sector or segment of the economy. It is made up of various organisations that are directly or indirectly involved in tourism. The public sector should intervene to ensure that business objectives are balanced with local needs and stakeholder interests are in relation with the tourism utilities, such as beaches, attractions, infrastructure and overall environment. The public sector is though responsible for trying to liaise, plan and manage the diverse group of interests that are associated with tourism. According to WTTC (2003) it is within governments power to unlock the industrys potential to c reate jobs and generate prosperity. Within a structure of co-operation federalism, India has three tiers of government. Central government is the first tier, the second is State government and the third is the village level within the state, known as the ‘panchayat system. Administratively the Goa is organised into two districts,North Goa and South Goa, all together Goa has 189 panchayats. The nodal agency for the formulation of national and state government agencies and the private sector development of tourism is the Ministry of Tourism, Government of India. It is responsible for coordination and supplementation of activities of various Central government Agencies and State governments, catalysing private investments and for the development and promotion of tourism in India.It is also in charge of public sector undertaking, the India Tourism Development Corporation, Ltd, and autonomous institutions like Indian Institute of Tourism and Travel Management, National Council for Hotel Management and Catering Technol ogy, National Institute of Water Sports etc. Functions of the Ministry consist of the development policies, incentives, external assistance, manpower development, investment facilitation, planning, regulation, infrastructure development, human resource development, marketing strategies and many others (Government of India, 2009). Development activities are co-ordinated by the respective Ministries. Two main nodal bodies for decision making in terms of potential or actual impacts of activities in coastal areas and the seas or oceans are the Ministry of Environment and Forests and Department of Ocean Development. At the local level, responsible for coastal tourism are State governments, District Administration, Local Bodies and Councils. At the Goa itself, it is Department of Tourism which is responsible for tourism policy and its role is to ensure planned and controlled development of tourism in Goa. The government endeavours to provide appropriate package through progressive fiscal and taxation policies, develop tourism as a non-invasive instrument of revitalization, conservation and growth, entrust regulatory measures to ensure social, cultural and environmental sustainability and involvement of local community. The Coastal Zone Regulation notification in 1991 invited the governments of Indias coastal states and union territories to prepare Coastal Zone Management Plans for their respective areas (Noronha, 2004). These zones regulate development and construction in the coastal regions. The main objectives of Coastal Zone Management are to encourage sustainable use of environment, identify and resolve conflicts, balance economic and environmental objectives and adopt strategic planning. An important provision under these laws limits the nature and development of land that is located close to the sea. Goa as a coastal state has the responsibility to identify the zones and prepare management plans within which all future coastal development is to take place. Government of India, Ministry of Tourism (2005) published Best Practises adopted by the State governments with good examples of how can supervision manage tourism industry. An example from Goa can be the reduction or abolition of luxury tax helps lowering rates. That means more tourists would be attracted to the destination and this could give competitive advantage to the state, as benefits will go to the customers. In order to help cinema theatres to make them financially viable, the Goa government has reduced the entertainment tax from 60 to 40 percent. A complementary reduction on taxes by the Goa Government on water tariff by 22% is noble scheme to attract tourists as well. Goa set up Tourist Police exclusively for providing safety and security to the tourists in frequent areas. Despite these few examples of good practise there is still large scale to provide more benefits for local people in Goa by tourism industry and government should prepare adequate policies for coastal tour ism to help locals to get involved with tourism. Locals should be at the first place in considering about development of tourism and they should intervene in decision process making of tourism policies. The impacts of coastal tourism in Goa have been the subject of discussion amongst academics, researchers and activist groups. Goas tourism has so far concentrated mainly on the coast. Work of Wilson (1997) considered some impacts of tourism in Goa. The growth of coastal tourism has been fast and uncontrolled. The principles of sustainability and the norms related to the conservation of the environment and ecology were generally ignored. There has been unclear firm policy relating to tourism and the policy initiatives have not been introduced attentive to local concerns. This could lead to major changes in land use, shortages of resources, such as land and water, and damage to coastal aquifers, the sand dune system, and mangrove vegetation. It is clear that there is much to be learned about the impacts of tourism in Goa, and that further planning and development requires information gaps to be filled. According to Noronha (2004) almost all difficulties fall into three major domains of coastal policy problems. Those that relate to resource use conflicts, those that relate to resource depletion and those that relate to pollution or resource degradation. It is evident that Goa is facing all these types of policy complications. William (1998) demonstrated that coastal tourism in Goa has resulted in a spatial concentration of buildings in some coastal areas leading to a heavy demand for resources in these places. Another issue observed by Wilson (1997) is the amount of solid waste which is generated and the need for land to cope with the disposal of this waste. With these matters, policy-making should take sufficient note, to make it a case for systematic addressing. There is no clear and specific coastal focus for its development policies in India. Sawkar et al (1998) observed that the current policies and relaxed enforcement have led to the haphazard and uncontrolled growth of townships. Places like Calangute and Candolim in Bardez and Colva in Salcete have become over commercialized and disorganized in their development pattern. Developments along the coasts of Goa and the future plans for it reveals that these follow the ideas submitted in the Coastal Zone Management plan of Goa rather than its Regional Development plan. These areas have a number of unauthorized constructions, which have paid little heed to local planning rules, infrastructural supports or aesthetics. There are also signs of over investment which is spreading a price war. ‘Lots of international people come and because it is small and beautiful they try to invest money and buy huge tracts of land. Locals feel that our land is being sold, said the chief minister of the Go an (Pirie, 2008). Nowadays there are steps from government to reinterpret existing property legislation to deter foreigners from buying property. There has been little effort made in Goa to adhere to the regional plans of creating other types of tourism than beach tourism. That means tourists are almost exclusively accommodated along 105km stretch of the coastline which can impact coastal environment far more quickly than if tourists are spread upcountry. Governments in India prepare Five Year Plans which play an important role in states model of economic development. These plans provide the overall direction and framework for policies, programmes and schemes for the Ministries and Departments. Eleventh Five Year Plan for years 2007-2012, prepared by Directorate of Planning, Statistics and Evaluation (2007), contains some interesting ideas. Goa is being treasure of heritage and has immense potential for growth of heritage tourism activities. The government has introduced ‘Heritage house scheme towards promoting heritage tourism. For this purpose, financial assistance in the form of loans and grants is proposed to be given to the owners of the heritage houses for their maintenance and restoration. Another example is that the Goa has beautiful forests and eco-tourism plans which are being implemented through the budget of Forest Department. This project envisages development of an eco-tourism circuit consisting of Bondla, Cotigao wild life sanctuaries and Mollem national park. This is illustration of cooperation between different governmental departments on the state level which can bring more effective results in terms of sustainable and planned development. Another example could be promoting of discovery and adventure tourism which can attract different market of tourists whether domestic or international. Currently 80% of all tourists visiting Goa are domestic tourists yet most of promotional budget is spent on trying to attract foreign tourists. Since Goa is well established tourism destination, it should try to redirect budget allocation. If one years advertising budget is used to clean up Goas beaches and provide needed infrastructure in those areas it would earn more goodwill for Goa and attract more tourists than any advertising budget would be able to deliver. There is also need to shift away from charter tourism. It is important to increase tourism revenues by moving Goa up-market. Nowadays, charter tourists pay a very low price for the whole tour in their home countries. So they spend very little in Goa itself. The current focus on beach tourism should be diversified to include other areas, like adventure and eco-tourism, medical tourism, hosting conventions, conferences and so forth. The analysis of the development of tourism destination is one of the main topics of tourism research. Over a long period of time, tourism products go through an evolutionary process. Butler (1980) put forward the concept of the tourism area life cycle TALC. The model depicted resorts moving from the initial stage of being found, through the involvement and development stages to a stagnation stage, beyond which there are number of options possible from decline to rejuvenation. This can be seen in appendix A. Goas visitor numbers were continuously increasing, however last season in 2008 there was a decrease of tourists because of global economic recession, there is estimated increase in tourist number in 2009 season (Navhind Times, 2009). In appendix B is illustrated how Goa can be linked to TALC model with further explanation. It is still developing tourism destination with some future developments announced by government in last Five Years Plan (Directorate of Planning, Statistics a nd Evaluation 2007). Goa could still attract a bigger number and different segments of tourists. For example two marinas have been located one in North and another one in South Goa to be build in near future with facilities for pleasure yachts. There is a plan to build two international-size golf courses, also one in each district of Goa. The government has decided to locate new international airport for transporting cargo and passengers at Mopa, which would be particularly attractive for tourists who will be easily linked to coastal resorts. These developments should give Goa competitive advantage as a coastal tourist destination, but there is need for monitoring and management system which would ensure the effectiveness of coastal and environmental regulations. Goa also needs a systematic study of the environmental impacts of tourism, which could be done through a life cycle analysis, and the valuation of the environment to enable its integration into decision-making. Goa still r equires policies for coastal tourism which recognise the type of interconnections among tourism, local communities and the environment, to ensure that tourism contributes to a sustainable development agenda.

Islam in America :: Religion Islam

Islam One of the active "survivors" of practiced faiths in America is Islam. Before and even after the incident of September 11th, more and more disappointment, frustration and curiosity towards Islam and Muslims have aroused amongst Americans. The Reason behind those mixed feelings is that it is said that a group of Muslim "terrorists" were behind the tragedy that occurred to the Trade Center in New York. That has resulted in the lost of many innocent lives and corruption of the nation. Afterwards, Americans were intimidated by this religion, and what it brings to the world, so they sought to learn about it. Surprisingly, studies by Brendan Bernhard in his book White Muslim show that the number of converts after September 11th had risen in America more than ever before (Bernhard p.14). One may wonder how Islam attracted the American public despite the tragedy that has occurred and said to be done by the Muslims. The Book White Muslim gives an overview on different converts after September 11th. In addition, the articles Muslims in America After 9-11 and As the Smoke Began to clear give a closer look on the Muslim and non-Muslim American reactions after September 11th. Moreover, September 11th drew eyes on Afghanistan (Muslim nation that is run by the Taliban movement, the accused leader of the attack of September 11). Therefore, Muslim women of Afghanistan were discussed numerously in America; through the topic on the unjust treatment they face living as Muslim woman. Afterwards, the controversial issue on American Muslim woman arose in America about their way of life as Muslims. To get a clearer idea on this particular issue, in Muslim Women in America what is previewed is the Muslim woman's role and her place in Islam and American society in general. The book als o discusses the difficulties Muslim woman face living in America as well as the reason behind American woman converting in Islam. The article Living a Muslim in American Society also addresses the difficulties faced by Muslims in general living in America. A closer look at Muslim woman converts may be previewed as well through the articles Islam Our Choice-Portraits of Modern American Muslim Woman, and The American Harlot. Accordingly, one may wonder how and when Islam approached America, as it seems after September 11th Muslims are noticed to have a fairly large number of followers that are spread in some states of America. Going back in history when America was discovered and it was then called the New World, enslavement came about.

How Information Technology Affects Business Essay

As a business owner, and manager the need for a way to manage our information is essential. The ability to handle the overwhelming amount of data and information that goes through a company every day could be a key factor in whether a business fails or succeeds. (Ebert & Griffin 2005) The system in which we collect and use this information is called an Information System (IS). An IS is used in financial accounting, managerial accounting, by laborers, and executives. In my basket shop, an Information System is what allows us to keep track of orders, from the time they are received to when they are delivered. It keeps track of customer information, the supplies ordered, what supplies have been used, and whether we need to reorder. IS also keeps track of what we are spending, how much we are making, and whether we are making a profit or loss. There is so much more this system does for us, but basically lets us be more efficient, offer better customer service, and allows us to see our problem areas. We can then correct any problems, and set better goals and plans for our future. The use of the Information System has allowed us to hire fewer employees, and be a lot more competitive in the market. I have to say if we did not have any kind of way to manage the information we receive, we could not be as efficient, which would lead to customer dissatisfaction, and in the end we would go out of business. We all know that in today’s society. Businesses are expected to be proficient by responding quickly in fulfilling all orders correctly and with a timely delivery. â€Å"Web sites are becoming a vital communication tool – almost as valuable as the telephone, and much more flexible and economical than a printed brochure or flier† (â€Å"Internet Use†, 2000) With the use of email and the internet we will have drastic reductions in cost, increased speed in communication time, and a larger customer reach and satisfaction. Email will allow us to save money on stamps and paper, cut response time to a minimum, and send advertisements about sales to previous customers who took this option. A problem that used to take days to handle before by mail, waiting for papers to arrive by mail etc, is now handled in minutes. Without the internet, we would not be able to offer a virtual store front online, which allows us to reach customers, thousands of miles away,  that we would not reach otherwise. The online store, will give the customers the option of having their basket delivered, or they can order ahead of time and pick up at the store location. The internet provides access to the World Wide Web (WWW). With the WWW we can do more cost efficient and quicker research on our competitors, suppliers, and the local economic status. Being better informed, we will be able to keep our prices fair and reasonable, yet still make a profit. Through the use of the internet, and help from a GPS tracker, we will be able to keep track of packages being delivered. This will allow us to keep our customers better informed as to when they will receive their basket and make sure they don’t get lost. The World Wide Web will also allow us to accept payment options that we would not be able to afford otherwise. With the help of ProPay and PayPal we will be able to take payments with credit cards that we would not be able to offer if the internet was not available. In conclusion, with the help of email and the internet, we will be able provide faster, dependable, more cost efficient service, and in return have better customer satisfaction. Information technology has become an important part of most of today’s businesses, it provides us with a way to process, create and store information. With a Database management program a single piece of data is put into several different files to create useful information. It has allowed us to eliminate the middleman in most cases. In cutting out the middleman, this has allowed quicker response times to situations and increase productivity and set better performance goals. We have more reliable financial statements. It allows you to set up filters, so when looking at certain areas, you aren’t wasting time looking through useless information. This in turn saves time and saving time saves money. When keeping customer’s information stored in our system, it allows us to be more personable and develop stronger relationships with them. The use of email, internet, and information technology allows us to do things we wouldn’t have dreamed of years ago. We can talk face to face with people while being continents apart, we can find information we need at the touch of a couple of buttons, and in return have become more productive, proficient, reliable, and better planners. Because we have increased our  productivity, and improved our performance due to the technology, we have become more profitable as a result. Resources: Ebert, R.J., & Griffen, R.W. (2005) Business essentials (5th ed.) Upper Saddle River, NJ, Prentice Hall. Rooster Graphics International. (2000). Internet use by small business. Retrieved September 29, 2006, from Rooster Graphics website: http://www.rostergraphics.com/ADMIN/SBuse.html

Tragedies and Tearjerkers - Top Ten Saddest Plays

The following list is a continuation of the Top Ten Saddest Plays Ever Written. You can read the entries #10 through #6 by checking out the beginning of the list. #5 - Medea Heres how Ancient History expert N. S. Gill describes the basic plot of Euripides Greek tragedy: Medea is a witch. Jason knows this, as do Creon and Glauce, but Medea seemed appeased, so when she presents a wedding gift to Glauce of a dress and crown, Glauce accepts them. The theme is familiar from the death of Hercules. When Glauce puts on the robe it burns her flesh. Unlike Hercules, she dies. Creon dies, too, trying to help his daughter. So far the motives and reactions seem understandable, but then Medea does the unspeakable. In the gruesome tragedy Medea, the title character, murders her own children. However, before she can be punished, Helios sun chariot swoops down and she flies off into the sky. So in a sense, the playwright creates a double tragedy. The audience witnesses a tragic act, and subsequently witnesses the escape of the perpetrator. The murderer does not get her comeuppance, thereby infuriating the audience all the more. #4 - The Laramie Project The most tragic aspect of this play is that it is based upon a true story. The Laramie Project is a documentary-styled play that analyzes the death of Matthew Shepard, an openly gay college student who was brutally murdered because of his sexual identity. The play was created by playwright/director Moisà ©s Kaufman and members of the Tectonic Theater Project. The theater group traveled from New York to the town of Laramie, Wyoming - just four weeks after the death of Shepard. Once there, they interviewed dozens of townspeople, collecting a wide array of different perspectives. The dialogue and monologues which comprise The Laramie Project are taken from interviews, news reports, courtroom transcripts, and journal entries. Kaufmann and his team of activists turned their journey into a theatrical experiment that is as innovative as it is heart wrenching. Learn more about this play. #3 - Long Days Journey into Night Unlike the other dramas mentioned on the list, no character dies during the course of the play. Yet, the family in Eugene ONeills Long Days Journey into Night is in a state of constant mourning, lamenting lost happiness as they reflect upon how their lives could have been. We can tell within the first few exchanges of Act One, this family has grown accustomed to harsh criticism as default form of communication. Disappointment runs deep, and although the father spends a great deal of time and energy complaining about his sons failures, at times the young men are their own harshest critics. Read more about Eugene ONeills dramatic masterpiece. #2 - King Lear Every line of iambic pentameter in Shakespeares tale of an abused old king is so depressing and brutal that theater producers in the Victorian Age would allow substantial changes to the plays ending in order to give audiences something slightly more upbeat. Throughout this classic drama, the audience wants to simultaneously slap and embrace King Lear. You want to smack him because he is too stubborn to acknowledge the ones who truly love him. And you want to hug him because he is so misguided and so easily fooled, he allows the evil characters to take advantage of him then abandon him to the storm. Why does it rank so high on my list of tragedies? Perhaps its simply because I am a father, and I cant imagine my daughters sending me out into the cold. (Fingers crossed they are kind to me in my old age!) #1 - Bent This play by Martin Sherman may not be as widely read as the other tragedies previously mentioned, but because of its intense, realistic depiction of concentration camps, execution, anti-Semitism, and homophobia it deserves the highest place among the saddest plays in dramatic literature. Martin Shermans play is set in mid 1930s Germany, and centers around Max, a young gay man who is sent to a concentration camp. He pretends to be Jewish believing that he wont be persecuted as much as the homosexuals in the camp. Max undergoes extreme hardship and witnesses obscene horrors. And yet amid the abject cruelty he is still able to meet someone kind, a fellow prisoner with whom he falls in love. In spite all the barrage of hatred, torture, and indignity, the main characters are still able to mentally transcend their nightmarish surroundings -- at least for as long as they are together.